Refund policy
Return & Refund Policy – Shopkit
Returns
At Shopkit, we want our customers to be satisfied with their purchases.
You have 7 days after receiving your item to request a return.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
To start a return, please contact us at: support@shopkit.com
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with photos or videos as proof.
After verification, we will arrange a replacement or refund.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–7 business days.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Used products
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Items without original packaging
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Products damaged due to misuse
Order Cancellation
Orders can only be canceled within 12 hours of placing the order. After that, the order may already be processed for shipping.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: shopkit2026@gamil.com